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Employing Broker Supervision Duties
licensing Rule 6.3 requires Employing Brokers to exercise authority, direction, and supervision over Associate Brokers and all unlicensed employees. Employing Brokers must maintain trust accounts and transaction records, develop written policies, provide reasonable-level supervision to all Associate Brokers, high-level supervision to new Associate Brokers, take reasonable steps to prevent violations, and supervise all branch offices. A complaint against an Associate Broker may trigger investigation of the Employing Broker under 12-10-217(1)(r).
Key Rules
- ✓Employing Brokers must exercise authority, direction, and supervision over Associate Brokers per sections 12-10-203(5)(c)(I), 12-10-217(1)(r), and 12-10-222, C.R.S.
- ✓Employing Brokers must also supervise all unlicensed employees, including Unlicensed On-Site Managers, secretaries, bookkeepers, and personal assistants
- ✓Employing Brokers must maintain trust/escrow accounts, transaction records, written policies, and provide adequate supervision of all branches
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Reasonable vs. High-Level of Supervision
licensing Rule 6.3 C and D distinguish two supervision tiers. Reasonable-Level of Supervision applies to all Associate Brokers and requires maintaining a signed Office Policy Manual available for Commission inspection, reviewing executed contracts for competent preparation, and reviewing transaction files for required documents. High-Level of Supervision applies additionally to New Associate Brokers and includes specific training, availability for consultation, contract preparation assistance, monitoring transactions to closing, and closing attendance by the Employing Broker or an experienced Associate Broker with over two years' active licensure.
Key Rules
- ✓Reasonable-Level of Supervision requires a signed Office Policy Manual, review of executed contracts, and review of transaction files for all Associate Brokers
- ✓High-Level of Supervision for New Associate Brokers adds training, consultation availability, contract assistance, transaction monitoring, document review, and closing attendance
- ✓Closings with a New Associate Broker must have the Employing Broker or an experienced Associate Broker (over 2 years active licensure) attend or be available
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Brokerage Firm Policies and Confidential Information
disclosures Rule 6.4 requires an Employing or Independent Broker to adopt a written brokerage relationship policy before providing services, and to designate in writing who serves as Single Agent or Transaction-Broker. The Office Policy Manual must be given to and signed by each Associate Broker, identify designation procedures, and provide for protection of confidential information. Firms must also implement a written policy for destroying/disposing of Personal Identifying Information per section 6-1-713, C.R.S.
Key Rules
- ✓An Employing or Independent Broker must adopt a written office policy describing brokerage relationships before providing services per sections 12-10-403 and 12-10-408, C.R.S.
- ✓The Office Policy Manual must apply to all Associate Brokers and be given to and signed by each
- ✓Confidential information includes that a seller will accept less, a buyer will pay more, party motivations, financing flexibility, and facts that psychologically stigmatize a property
- ✓A written policy for destruction/disposal of Personal Identifying Information satisfying section 6-1-713, C.R.S. is required
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Brokerage Relationship Disclosure Timing
disclosures Rule 6.5 requires written brokerage relationship disclosures under section 12-10-408, C.R.S. before eliciting or discussing confidential information from a Consumer. Preliminary conversations or 'small talk' about price range, location, property styles, or general factual questions about advertised properties do not trigger the disclosure requirement.
Key Rules
- ✓Written disclosures must be made to a Consumer before eliciting or discussing confidential information per section 12-10-408, C.R.S.
- ✓Preliminary 'small talk' about price range, location, styles, or general factual questions about advertised properties does not require disclosure
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Working Both Sides of a Transaction
agency Rule 6.7 prohibits a Broker or Team from being a Single Agent for one Consumer and a Single Agent or Transaction-Broker for the other in the same transaction. With proper written disclosure, a Broker working both sides may act as Transaction-Broker for both, Transaction-Broker for one and treat the other as a Customer, or Single Agent for one and treat the other as a Customer.
Key Rules
- ✓A Broker/Team cannot be a Single Agent for one Consumer and a Single Agent or Transaction-Broker for the other in the same transaction
- ✓With written disclosure, a Broker may be Transaction-Broker for both, or Single Agent/Transaction-Broker for one while treating the other as a Customer
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Advertising Name and Firm Requirements
disclosures Rule 6.10 A requires all advertising to be done clearly and conspicuously in the name of the Broker's Brokerage Firm, and no broker may work under more than one firm. A Broker advertising their own property not listed with their firm is exempt from using the firm name. Firms may use a filed Trade Name and a Trademark (with owner permission), but only one Trade Name. Third-party trade names/trademarks require an 'independently owned and operated' disclaimer. Professional designations require good standing and verifiability.
Key Rules
- ✓All advertising must be clear, conspicuous, and in the name of the Broker's Brokerage Firm, and cannot mislead about identity
- ✓A Broker advertising their own property not listed with their firm is exempt from advertising in the firm's name
- ✓A firm may use only one Trade Name (which must be filed with the Commission) but may use Trademarks with owner permission
- ✓Third-party Trade Names/Trademarks require an 'independently owned and operated' disclaimer
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Listing Contract Writing and Termination Requirements
contracts Rule 6.14 C-E requires all seller and landlord Listing Contracts to be in writing before performing services, and all such contracts must have a definite termination date per section 12-10-409(1)(b), C.R.S. Holdover provisions entitling a firm to a post-expiration commission must apply only to persons/properties negotiated during the term and whose names were submitted in writing to the Consumer during the term.
Key Rules
- ✓All seller and landlord Listing Contracts must be in writing prior to performing any Real Estate Brokerage Services
- ✓All Listing Contracts must have a definite termination date per section 12-10-409(1)(b), C.R.S.
- ✓Holdover commission provisions apply only to persons/properties negotiated during the term whose names were submitted in writing to the Consumer
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Conflict of Interest and License Status Disclosure
disclosures Rule 6.17 imposes a continuing duty on firms and Brokers to disclose in writing any known Conflict of Interest in a transaction. A Broker buying, selling, or leasing on their own account must disclose their licensed status in the contracting instrument or a concurrent writing. Property management firms/brokers must disclose in writing any ownership, financial, or familial interest in vendors selected for lease transactions.
Key Rules
- ✓Firms and Brokers have a continuing duty to disclose in writing any known Conflict of Interest in a transaction
- ✓A Broker acting on their own account must disclose in writing that they are a licensed Broker
- ✓Property management brokers must disclose any ownership, financial, or familial interest in a selected vendor/business
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Closing Responsibility
escrow Rule 6.19 makes the Broker with a brokerage relationship responsible for proper closing, ensuring the Consumer receives an accurate, complete, signed closing statement, and delivering closing documents to the firm immediately. If the Broker prepares/closes documents, they are responsible for accuracy. A Broker must review documents and attend closing or be reasonably available; a designated substitute assumes joint responsibility. Funds must not be disbursed until collected and available for immediate withdrawal per section 38-35-125, C.R.S.
Key Rules
- ✓The Broker with a brokerage relationship is responsible for proper closing and must ensure the Consumer receives an accurate, complete, signed closing statement per section 12-10-217(1)(j), C.R.S.
- ✓A Broker must review closing documents and attend closing or be reasonably available; a designated substitute Broker assumes joint responsibility
- ✓A Broker/firm must not disburse funds until received and available for immediate withdrawal per section 38-35-125, C.R.S. (good funds)
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Transaction File Retention
contracts Rule 6.20 requires both Brokers and Brokerage Firms to retain transaction files for four years from the consummation date or the expiration date of non-consummated Listing Contracts. Required documents follow the Commission's Transaction File Checklist. Brokers need not retain copies of existing public records, title commitments, loan applications, lender-required disclosures, or related affirmations from third-party closing entities after closing.
Key Rules
- ✓Both a Broker and a Brokerage Firm must retain transaction files for four (4) years from consummation or the Listing Contract expiration date
- ✓Required documents are designated in the Commission's Transaction File Checklist
- ✓Brokers need not retain existing public records, title commitments, loan applications, or lender-required disclosures after closing
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Referral Fees and RESPA Compliance
contracts Rule 6.21 prohibits paying/receiving referral fees except in accordance with RESPA and with reasonable cause. In federally related residential mortgage transactions, no Thing of Value may be given/received for referrals (bona fide compensation for services or ownership returns in an ABA is allowed). In non-federally-related transactions, referral compensation is allowed only with prior written disclosure to the referred party. Only Colorado-licensed firms may receive commissions on Colorado real estate, though out-of-jurisdiction referral fees are permitted under specified conditions.
Key Rules
- ✓Referral fees must comply with RESPA and require reasonable cause per section 12-10-304(1), C.R.S.
- ✓In federally related residential mortgage transactions, no incentive/fee/Thing of Value may be given or received for referral of business
- ✓In non-federally-related transactions, referral compensation requires prior written disclosure to the referred party
- ✓Only Colorado-licensed firms may receive commissions on Colorado real estate; out-of-jurisdiction firms may receive referral fees under specified conditions