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Prohibited Acts Subject to Discipline
licensing The board may fine, deny, censure, place on probation, order restitution/damages, or suspend/revoke for numerous acts including misrepresentation, false advertising, undisclosed conflicts of interest, mishandling funds, converting/commingling funds, and paying commissions to unlicensed persons.
Key Rules
- ✓Knowingly making misrepresentations or false/misleading advertising is prohibited
- ✓Acting for more than one party without disclosing conflicts is prohibited
- ✓Converting, commingling, or failing to escrow others' funds is prohibited
- ✓Paying commissions to unlicensed persons is prohibited
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Escrow and Trust Fund Handling
escrow MLOs must place entrusted money into the employer's custody promptly, account for and remit others' money within a reasonable time, and keep others' funds in an escrow/trustee account with a Colorado bank/depository insured by a US agency, subject to board audit.
Key Rules
- ✓Must promptly place entrusted funds into employer's custody
- ✓Must not convert, divert, or commingle others' funds
- ✓Others' funds must be kept in an escrow/trustee account with a Colorado depository
- ✓Records of funds are subject to audit by the board
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Conviction-Based and Fair Housing Grounds
fairhousing Grounds include conviction/plea to specified crimes (title 18 fraud, theft, and related articles), violating Colorado or federal fair housing laws, and failing to immediately notify the board of such convictions or violations.
Key Rules
- ✓Conviction/plea for specified title 18 crimes is grounds for discipline
- ✓Violating or aiding violation of fair housing laws is grounds
- ✓Must immediately notify the board in writing of covered convictions/violations
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Contingent Fees and False Advertising
disclosures Prohibited acts include soliciting a fee earnable through best efforts even if no loan is obtained, advertising terms not actually available, secret/undisclosed compensation, and false statements about rates, points, or financing terms (bait and switch).
Key Rules
- ✓Cannot contract to earn a fee through best efforts if no loan is actually obtained
- ✓Cannot advertise rates/terms unless actually available at the time
- ✓Cannot take secret or undisclosed compensation
- ✓Bait and switch advertising is prohibited
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Third-Party Provider Payment and Records
disclosures MLOs must pay third-party providers within 30 days of loan closing document recording or 90 days after completion (whichever is first) unless disputed. Records must be kept four years and complaint/investigative files are closed to public inspection while stipulations and final orders are public.
Key Rules
- ✓Must pay third-party providers within 30 days of recording or 90 days of completion
- ✓Records must be maintained for four years unless employed by a registered company
- ✓Complaint and investigative files are closed to public inspection
- ✓Stipulations and final agency orders are public record
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Restitution and Reapplication After Revocation
licensing The board shall not consider a new application until two years after revocation. If suspension/revocation resulted from conduct causing financial loss, no license issues until full restitution (with interest, attorney fees, costs) is made.
Key Rules
- ✓No new application considered until two years after revocation
- ✓No relicensing until full restitution is made when conduct caused financial loss
- ✓Restitution includes interest, reasonable attorney fees, and costs
- ✓Board must refer criminal matters to law enforcement authorities
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Federal Advertising Compliance
disclosures MLOs must comply with federal acts in advertising including TILA/Regulation Z, RESPA/Regulation X, ECOA/Regulation B, Gramm-Leach-Bliley, HMDA/Regulation C, the FTC Act, and the Telemarketing Sales Rule.
Key Rules
- ✓Must comply with TILA/Regulation Z and RESPA/Regulation X in advertising
- ✓Must comply with ECOA/Regulation B and Gramm-Leach-Bliley Act
- ✓Must comply with HMDA/Regulation C and the FTC telemarketing sales rule