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Employing Broker Supervision Duties
licensing Employing Brokers must exercise authority, direction, and supervision over Associate Brokers and all unlicensed employees. They must maintain trust accounts and transaction records, develop written policies, provide a Reasonable-Level of Supervision for all Associate Brokers, and a High-Level of Supervision for New Associate Brokers, and take steps to prevent violations.
Key Rules
- ✓Employing Brokers must supervise Associate Brokers and unlicensed employees
- ✓Reasonable-Level of Supervision required for all Associate Brokers
- ✓High-Level of Supervision required for New Associate Brokers
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Levels of Supervision Defined
licensing Reasonable-Level of Supervision includes maintaining a signed Office Policy Manual, reviewing executed contracts, and reviewing transaction files for required documents. High-Level of Supervision (for New Associate Brokers with under two years experience) adds specific training, availability for consultation, contract preparation assistance, monitoring transactions, reviewing closing documents, and ensuring an experienced broker attends or is available for closings.
Key Rules
- ✓Reasonable-Level requires a signed Office Policy Manual and contract/file review
- ✓High-Level applies to New Associate Brokers with under two years experience
- ✓High-Level requires monitoring transactions and closing availability
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Brokerage Firm Policies and Confidential Information
agency Employing/Independent Brokers must adopt a written brokerage relationship policy and Office Policy Manual applying to all associate brokers, specifying designation procedures and protecting confidential information (e.g., that a seller will accept less, a buyer will pay more, motivating factors). They must also implement a written policy for destroying documents containing Personal Identifying Information.
Key Rules
- ✓Written brokerage relationship policy and Office Policy Manual are required
- ✓Confidential information such as willingness to accept less must be protected
- ✓A written PII destruction policy meeting statute 6-1-713 is required
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Brokerage Relationship Disclosures Timing
disclosures Written brokerage relationship disclosures must be made to a consumer before eliciting or discussing confidential information for brokerage services. Preliminary conversations or 'small talk' about price range, location, styles, or general factual questions about advertised properties do not trigger the disclosure requirement.
Key Rules
- ✓Written disclosure required before eliciting confidential information
- ✓Small talk and general factual questions do not trigger disclosure
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Designated Brokerage and Both-Sides Transactions
agency An Associate Broker may act as Designated Broker (Single Agent or Transaction-Broker) for a consumer. A broker or team cannot represent one consumer as Single Agent and another as Single Agent or Transaction-Broker in the same transaction. When working both sides, a broker may act as Transaction-Broker for both, Transaction-Broker for one and customer for the other, or Single Agent for one and customer for the other.
Key Rules
- ✓Cannot be Single Agent for one party and any agent for the opposing party
- ✓Both-side representation allowed only as Transaction-Broker or with one party as customer
- ✓Designated Broker serves as Single Agent or Transaction-Broker
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Presentation of Offers and Sign Crossing
contracts A broker must present all offers to the other consumer's broker if an unexpired Listing Contract exists, escalating to the employing broker or the consumer directly only after reasonable failed attempts. Brokers cannot negotiate a listing directly with a consumer known to have an unexpired exclusive listing, but may respond if the consumer initiates and must confirm listing status in writing and advise consulting an attorney to terminate.
Key Rules
- ✓All offers must be presented to the other consumer's broker
- ✓Cannot solicit a listing from a consumer with a known unexpired exclusive listing
- ✓Broker must confirm listing status in writing before taking a new listing
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Contract Preparation and Listing Requirements
contracts Contracting instruments must accurately reflect financial terms and itemize Things of Value; subsequent terms require amendments. Brokers must deliver duplicates of prepared documents at preparation. Brokers cannot charge separate fees for legal document preparation. All seller and landlord Listing Contracts must be in writing before performing services and must contain a definite termination date.
Key Rules
- ✓Listing Contracts must be in writing and have a definite termination date
- ✓Brokers cannot charge a separate fee for preparing legal documents
- ✓Duplicates of prepared documents must be delivered at preparation
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Access Information and Conflict of Interest Disclosure
disclosures A broker who is not the owner's broker cannot share property access information with third parties or use it outside the authorized showing window without owner's broker authorization. Firms and brokers have a continuing duty to disclose known conflicts of interest in writing. A broker buying, selling, or leasing on their own account must disclose their license status in the contract or concurrent writing.
Key Rules
- ✓Non-owner's brokers cannot share access info without authorization
- ✓Known conflicts of interest must be disclosed in writing
- ✓Brokers acting on their own account must disclose their license status
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Closing Responsibility and Fund Disbursement
escrow The broker with a brokerage relationship is responsible for proper closing and must ensure the consumer receives an accurate, signed closing statement, delivering it to the firm immediately after closing. If a broker cannot attend, a designated broker may attend and assumes joint responsibility. Per statute 38-35-125, brokers cannot disburse funds until they are received and available for immediate withdrawal (good funds rule).
Key Rules
- ✓The broker with the brokerage relationship is responsible for proper closing
- ✓Consumer must receive an accurate, signed closing statement
- ✓Funds cannot be disbursed until available for immediate withdrawal (good funds)
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Transaction File Retention and Referral Fees/RESPA
financing Both broker and firm must retain transaction files for four years from consummation or listing expiration, per the Commission's Transaction File Checklist. Brokers cannot pay or receive referral fees except in accordance with RESPA and where reasonable cause exists. RESPA prohibits giving or receiving anything of value for referrals in transactions involving a federally related residential mortgage.
Key Rules
- ✓Transaction files must be retained for four years
- ✓Referral fees must comply with RESPA and require reasonable cause
- ✓RESPA prohibits kickbacks for referrals in federally related mortgages
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License Nontransferability and Name Lending
licensing A license is nontransferable, and neither a broker nor firm may lend their name or license for another's benefit. Associate Brokers must not hold themselves out as Employing or Independent Brokers, and Employing Brokers must not knowingly permit this. Procuring a license by fraud or material misstatement is prohibited.
Key Rules
- ✓A license is nontransferable and cannot be lent for another's benefit
- ✓Associate Brokers cannot hold themselves out as Employing/Independent Brokers
- ✓Procuring a license by fraud or misstatement is prohibited
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Broker Competency Requirement
licensing To conduct brokerage services a broker must possess necessary experience, training, and knowledge and maintain legal compliance. If lacking, the broker must decline the service, obtain the needed knowledge, obtain assistance from a competent broker or legal counsel, or co-list with a qualified broker.
Key Rules
- ✓Brokers must have adequate experience, training, and knowledge for services
- ✓Lacking competency, a broker must decline, get assistance, or co-list
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Delegation of Supervision
licensing Employing Brokers may delegate supervisory authority to experienced Associate Brokers (Supervisory Brokers) for both supervision levels. Delegation must be in writing and signed, the Supervisory Broker must be competent in the relevant practice area, and both share responsibility for compliance. Delegation does not relieve the Employing Broker of ultimate responsibility.
Key Rules
- ✓Delegation of supervision must be in writing and signed
- ✓Supervisory Broker must be competent in the relevant practice area
- ✓Employing Broker remains ultimately responsible despite delegation
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Ministerial Tasks and Change of Status
agency When acting as agent for one party while treating the other as a customer, a broker may perform ministerial tasks (showing property, scrivener duties, conveying offers, explaining financing, providing service information) without creating an agency relationship. A broker changing from Single Agent to Transaction-Broker assisting both parties must provide the Commission-Approved Change of Status form no later than when the consumer signs the contract.
Key Rules
- ✓Ministerial tasks do not create an agency or transaction-broker relationship
- ✓Change of Status form must be provided no later than contract signing
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Advertising Rules and Names
disclosures No broker may conduct brokerage under more than one firm, and all advertising must be clearly and conspicuously in the broker's firm name. Brokers cannot mislead the public about identity. A firm may use one Trade Name (filed with the Commission) and Trademarks with the owner's permission. A broker advertising their own unlisted property is exempt from the firm-name requirement.
Key Rules
- ✓All advertising must be clearly in the broker's firm name
- ✓No broker may conduct brokerage under more than one firm
- ✓Firms may use only one Trade Name but multiple Trademarks with consent
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Team Advertising Restrictions
disclosures Teams cannot advertise in a way that misleads the public about the firm's identity and are prohibited from using terms like realty, real estate, realtors, company, corporation, Inc., LLC, or LP in the team name. All team advertising must clearly include the firm's legal or trade name. Team member names must be provided on request, and team names cannot be used by outside brokers.
Key Rules
- ✓Teams cannot use entity-implying terms like LLC, Inc., or realty
- ✓All team advertising must include the brokerage firm's name
- ✓Team member names must be provided upon request
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Electronic Media and Expired Listings
disclosures When a broker owns/controls Electronic Media, each Viewable Page must include the firm's name, and expired listings must be removed within 3 days of a Listing Contract expiring. For third-party syndicators, the broker must submit a written removal request within 3 days. Broker firm name must appear in electronic communications; when space is limited it must appear within the first click.
Key Rules
- ✓Each Viewable Page must include the brokerage firm's name
- ✓Expired listings must be removed within 3 days of expiration
- ✓Firm name must appear within the first click when space is limited
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Past Sales Data and Authority to Advertise
disclosures General past sales data advertising must cite the data source and include a disclaimer that reported sales were not necessarily listed/sold by the broker. Brokers may not advertise a property's availability or price without owner or owner's broker authority. Disseminating another broker's or a FSBO owner's advertising requires written permission and conspicuous disclosure, and the advertised price must match the owner-broker agreement.
Key Rules
- ✓Past sales data must cite source and include a disclaimer
- ✓Cannot advertise availability or price without owner/owner's broker authority
- ✓Advertised price must equal the price agreed with the owner
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Square Footage Disclosure
disclosures When advertising residential square footage, a broker must disclose the source on the Commission-Approved Form. Brokers need not measure, but if measuring must aim for accuracy and disclose methodology, note it is for marketing not valuation, and advise independent measurement if exactness matters. Sources other than the broker's measurement (with issuance date) must be disclosed in writing, and brokers cannot use known-unreliable sources.
Key Rules
- ✓Square footage source must be disclosed on the Commission-Approved Form
- ✓Brokers must advise measurement is for marketing, not loan or valuation
- ✓Brokers cannot use sources known to be unreliable
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CMA/BPO Notice and Financing Prohibition
disclosures When preparing a CMA or BPO for any reason other than anticipated sale or purchase, the broker must include a notice that the evaluation is not an appraisal and cannot be used for financing. Brokers are prohibited from completing CMAs/BPOs used for obtaining financing. CMAs/BPOs for other reasons are not brokerage services, so compensation need not go through the firm unless the Office Policy Manual requires.
Key Rules
- ✓Non-marketing CMA/BPO must state it is not an appraisal and not for financing
- ✓Brokers are prohibited from CMAs/BPOs used to obtain financing
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Holdover Agreements and Title/Deed Advice
contracts Holdover commission provisions after a listing expires must refer only to persons or properties the broker negotiated during the term and whose names/addresses were submitted in writing to the consumer. Brokers may not advise on title exceptions (unauthorized practice of law) and must recommend consumers examine title and consult an attorney; brokers should not advise on deeds they did not draft.
Key Rules
- ✓Holdover provisions apply only to persons/properties negotiated during the term
- ✓Brokers must recommend title examination and legal counsel
- ✓Brokers cannot advise on title exceptions or non-broker-drafted deeds
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Affiliated Business Arrangement Disclosures
disclosures An Affiliated Business Arrangement must be disclosed in writing to the consumer at or before referral (complying with RESPA) and to all transaction parties before/at contract execution. Brokers must disclose ABA names and physical locations to the Commission when entering or changing an arrangement, and employing brokers must disclose annually, all through the Colorado Affiliated Business Online Services database.
Key Rules
- ✓ABA must be disclosed to consumer at or before referral per RESPA
- ✓ABA existence disclosed to all parties before/at contract execution
- ✓ABA names and locations reported to Commission via online database