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Reasonable Supervision and Written Policies
licensing An employing broker and designated broker must exercise reasonable supervision and control over licensed activities, including establishing and enforcing written policies to review transactions, disclosure forms, document handling, trust funds, unlicensed assistants, and advertising.
Key Rules
- ✓Must exercise reasonable supervision and control over licensees and employees
- ✓Must establish/enforce written policies for transactions, trust funds, and advertising
- ✓Must review documents that materially affect party rights and advertising/marketing
- ✓Must familiarize licensees with federal, state, and local real estate laws
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Disciplinary Policy and Monitoring System
licensing A designated broker must establish a system for monitoring compliance including a progressive disciplinary policy for managing violations that also represent statutory violations. Failure to enforce the disciplinary policy is a violation. An employing broker is responsible for the acts of all licensees and employees acting within scope of employment.
Key Rules
- ✓Designated broker must establish a monitoring compliance system
- ✓System must include a progressive disciplinary policy
- ✓Failure to enforce the disciplinary policy is a violation
- ✓Employing broker is responsible for acts of all licensees within scope of employment
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Reasonable Supervision Systems
licensing Employing and designated brokers must exercise reasonable supervision and control over licensees, establishing written policies to review/manage transactions, disclosure forms, document handling, trust funds, unlicensed assistants, and advertising; oversee delegation; familiarize licensees with laws; and review documents and marketing.
Key Rules
- ✓Employing and designated brokers must establish written policies, procedures, and systems for supervision
- ✓Must review/manage transactions, disclosure forms/contracts, document filing/storage, trust fund handling, unlicensed assistants, and advertising
- ✓Must familiarize licensees with federal, state, and local real estate laws and review documents/advertising
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Broker Responsibility and Non-Delegation
licensing An employing broker is responsible for the acts of all licensees and employees within the scope of employment. A designated broker may use employees to help administer supervision but cannot relinquish overall responsibility for supervision and control.
Key Rules
- ✓An employing broker is responsible for the acts of all licensees/employees acting within the scope of employment
- ✓A designated broker may use employees to assist but may not relinquish overall responsibility for supervision and control
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Self-Reporting Safe Harbor and Small Office Exemption
licensing A designated broker who immediately reports a licensee's violation to the Department is not subject to disciplinary action for failure to supervise. A single-office broker with a designated broker, no more than one other licensed person, and no more than one unlicensed person is not required to maintain written supervision policies.
Key Rules
- ✓Immediate reporting of a violation exempts broker from failure-to-supervise discipline
- ✓Designated broker may use employees to assist but may not relinquish overall responsibility
- ✓Small single-office brokers (1 other licensee, 1 unlicensed) need not maintain written policies
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Designated Broker Compliance Monitoring
licensing A designated broker must establish a compliance-monitoring system that includes a progressive disciplinary policy for violations of broker policies that also violate statutes. Failure of the employing broker to enforce the disciplinary policy is a violation of subsection (D).
Key Rules
- ✓The monitoring system must include a progressive disciplinary policy for violations that also breach statutory requirements
- ✓Failure of an employing broker to enforce the disciplinary policy is a violation
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Immediate Reporting Safe Harbor
licensing A designated broker who immediately reports a licensee's violation to the Department upon learning of it is not subject to disciplinary action for failure to supervise that licensee.
Key Rules
- ✓Immediate reporting of a licensee's violation to the Department shields the designated broker from failure-to-supervise discipline
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Small Office Exemption
licensing An employing broker with one office, a designated broker, no more than one other licensed person, and no more than one unlicensed person is not required to develop written policies, procedures, and systems under subsection (A).
Key Rules
- ✓Exemption applies with one office, a designated broker, no more than one other licensed person, and no more than one unlicensed person
- ✓Such brokers are not required to develop and maintain written policies, procedures, and systems