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Licensee as Fiduciary of Client
agency Under ORC 4735.62, when representing any client in an agency or subagency relationship, the licensee is a fiduciary of the client and must use best efforts to further the client's interest. This establishes the overarching duty framework governing agent conduct in Ohio.
Key Rules
- ✓A licensee representing a client in an agency or subagency relationship shall be a fiduciary of the client
- ✓The licensee must use best efforts to further the interest of the client
- ✓The listed duties are illustrative but not exhaustive ('including, but not limited to')
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Reasonable Skill, Care, and Loyalty Duties
agency The licensee must exercise reasonable skill and care in representing the client and carrying out the agency relationship, and must perform all chapter duties in a manner loyal to the client's interest. These form the core competence and loyalty obligations tested on the exam.
Key Rules
- ✓Exercise reasonable skill and care in representing the client (division A)
- ✓Perform all duties specified in the chapter in a manner loyal to the client's interest (division D)
- ✓Follow any lawful instructions of the client (division C)
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Compliance with Fair Housing Laws
fairhousing Licensees must comply with all requirements of Chapter 4735 and other applicable statutes, rules, and regulations, expressly including the Ohio fair housing law (division (H) of section 4112.02 of the Revised Code) and the federal fair housing law (42 U.S.C.A. 3601, as amended).
Key Rules
- ✓Must comply with the Ohio fair housing law under division (H) of section 4112.02 of the Revised Code
- ✓Must comply with the federal fair housing law, 42 U.S.C.A. 3601, as amended
- ✓Must comply with all requirements of Chapter 4735 and other applicable statutes, rules, and regulations
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Disclosure of Material Facts
disclosures The licensee must disclose to the client any material facts of the transaction of which the licensee is aware or should be aware in the exercise of reasonable skill and care, except facts that are confidential information under a current or prior agency or dual agency relationship.
Key Rules
- ✓Disclose material facts the licensee is aware of or should be aware of through reasonable skill and care (division F)
- ✓Do NOT disclose facts that are confidential information under a current or prior agency or dual agency relationship
- ✓Advise the client to obtain expert advice on material matters when necessary or appropriate (division G)
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Timely Accounting for Money and Property
escrow The licensee must account in a timely manner for all moneys and property received in which the client has or may have an interest. This is a critical escrow/trust-handling obligation for licensees.
Key Rules
- ✓Account in a timely manner for all moneys and property received (division H)
- ✓The duty applies where the client has or may have an interest in the money or property
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Keeping Client Information Confidential
agency The licensee must keep all confidential information confidential unless permitted to disclose it under division (B) of section 4735.74 of the Revised Code. This includes not disclosing confidential information to any licensee who is not an agent of the client.
Key Rules
- ✓Keep all confidential information confidential (division I)
- ✓Disclosure is only permitted as allowed under division (B) of section 4735.74 of the Revised Code
- ✓Must not disclose confidential information to any licensee who is not an agent of the client
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Performing Written Agency Agreement Terms
agency The licensee must perform the terms of any written agency agreement and follow the client's lawful instructions. This ties the fiduciary duty to the specific contractual agency arrangement.
Key Rules
- ✓Perform the terms of any written agency agreement (division B)
- ✓Follow any lawful instructions of the client (division C)
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Advising Client to Obtain Expert Advice
disclosures When necessary or appropriate, the licensee must advise the client to obtain expert advice related to material matters. This protects clients on matters beyond the licensee's expertise (e.g., legal, tax, structural issues).
Key Rules
- ✓Advise the client to obtain expert advice on material matters when necessary or appropriate (division G)
- ✓This duty arises specifically for material matters requiring specialized expertise