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Written Agency Agreement Requirements
agency All agency agreements for brokerage services must be in writing and signed. Seller/landlord agreements must be in writing before any services are provided. Buyer/tenant agreements may begin orally but must be reduced to writing no later than when any party makes an offer. An oral buyer/tenant agreement must be non-exclusive, indefinite, and terminable at will.
Key Rules
- ✓Seller/landlord agency agreements must be in writing before providing services
- ✓Buyer/tenant agreements may be oral initially but written by the time of an offer
- ✓Oral buyer/tenant agreements must be non-exclusive, indefinite, and terminable at any time
- ✓Every written agency agreement must have a definite expiration and terminate without notice
- ✓Must contain the non-discrimination provision and the licensee's license number
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Agency Disclosure Requirement
agency Rule A.0104(c) requires licensees in sales transactions to provide the Working with Real Estate Agents disclosure at 'first substantial contact,' review it, and reach agreement on the agency relationship. Merely handing over the form is insufficient.
Key Rules
- ✓Applies only to sales transactions, not lease transactions
- ✓Must provide Working with Real Estate Agents disclosure at first substantial contact
- ✓Must review the disclosure and reach agreement on the agency relationship
- ✓Merely handing over the form does not satisfy the rule
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Disclosure of Agency Status to Buyers
agency Seller's agents/subagents must disclose their agency status in writing to a prospective buyer at first substantial contact. First substantial contact occurs when discussion focuses on the buyer's specific needs or financial situation. If by phone/electronic means, oral disclosure must be made immediately and written disclosure within three days.
Key Rules
- ✓Seller's agent must disclose agency status in writing at first substantial contact
- ✓First substantial contact = discussion focusing on buyer's needs or finances
- ✓Disclosure must occur before showing property and before obtaining confidential buyer info
- ✓Phone/electronic contact requires immediate oral disclosure and written within three days
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Disclosure of Agency Status by Buyer's Agents
agency A buyer's agent must disclose agency status to the seller or seller's agent at initial contact (typically when scheduling a showing). Initial disclosure may be oral, but written confirmation must be made no later than delivery of an offer (except auction sales), usually in the offer to purchase.
Key Rules
- ✓Buyer's agent must disclose status at initial contact with seller/seller's agent
- ✓Initial contact typically occurs when scheduling a showing
- ✓Written confirmation required no later than delivery of offer to purchase
- ✓Preprinted offer forms must include agency confirmation [Rule A.0112(a)(19)]
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Consent to Dual Agency
agency An agent must obtain written authority from all parties before acting as a dual agent, applicable to all transactions (sales and lease). Where a buyer/tenant is under an oral agreement, written dual agency authority may be obtained no later than when a party makes an offer. Regardless, oral consent must be obtained before beginning to act as a dual agent.
Key Rules
- ✓Written authority for dual agency required from all parties [Rule A.0104(d)]
- ✓Applies to all real estate transactions, not just sales
- ✓Oral dual agency permitted temporarily but written recommended from outset
- ✓Consent of all parties required before beginning to act as dual agent [93A-6(a)(4)]
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Dual Agency Status of Firm and Designated Agency
agency A firm representing more than one party in the same sales transaction is a dual agent, and all affiliated licensees are dual agents. Designated agency allows a firm to appoint individual agents to represent only the buyer and only the seller separately, restoring advocacy. Authority for designated agency must be in writing.
Key Rules
- ✓A firm representing both parties is a dual agent; all affiliated licensees are dual agents
- ✓Designated agency appoints separate agents to represent buyer and seller
- ✓Designated agents may advocate for their respective clients; standard dual agents must remain neutral
- ✓Designated agency authority must be in writing no later than dual agency agreement required
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Auction Sales Exemption and Brokers as Parties
agency Rule A.0104(g) exempts seller's agents in auction sales from paragraphs (c), (d), (e). A broker selling property in which they have an ownership interest may not represent a buyer (limited commercial exception under 25% ownership with consent). A listing broker/firm purchasing a listed property must disclose the conflict in writing.
Key Rules
- ✓Auction sale seller's agents are exempt from disclosure/dual agency provisions
- ✓A broker with an ownership interest may not represent the buyer of that property
- ✓Commercial exception: less than 25% ownership with buyer's written consent
- ✓A listing broker/firm buying a listing must disclose the conflict in writing and allow termination