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Material Facts Definition
disclosures Whether a fact is 'material' depends on facts/circumstances and statutory/case law. Material facts include: facts about the property itself (structural/mechanical defects), facts relating directly to the property (pending zoning, highway construction), facts affecting the principal's ability to complete (pending foreclosure), and facts of special importance to a party. These must be disclosed to both the principal and third parties.
Key Rules
- ✓Material facts must be disclosed to both the principal and third parties
- ✓Includes property defects, zoning/highway changes, ability to complete, and special-importance facts
- ✓An agent must disclose to the principal any information affecting the principal's rights/decisions
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Death, Illness, and Sex Offender Facts
disclosures Under G.S. 39-50 and 42-14.2, the fact that a property was occupied by someone who died or had a serious illness is NOT a material fact. The presence of a registered sex offender occupying/residing near a property is NOT a material fact. Agents need not volunteer these facts but may not make false statements. Questions about AIDS are prohibited from being answered under fair housing law.
Key Rules
- ✓Death or serious illness of a prior occupant is not a material fact
- ✓A registered sex offender occupying/residing near property is not a material fact
- ✓Agents may not knowingly make false statements about these facts
- ✓Answering inquiries about whether an occupant had AIDS is prohibited by fair housing law
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Willful Misrepresentation
disclosures Occurs when a licensee with actual knowledge of a material fact deliberately misinforms a buyer, seller, tenant, or landlord. Applies regardless of the licensee's agency status or role. Example: knowing of a water intrusion problem but telling a buyer there is no drainage problem.
Key Rules
- ✓Requires actual knowledge and deliberate misinformation
- ✓Applies regardless of agency status or role
- ✓Prohibited under G.S. 93A-6(a)(1)
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Negligent Misrepresentation
disclosures Occurs when a licensee unintentionally misinforms a party about a material fact due to lack of knowledge, incorrect info, or mistake, when a reasonably prudent licensee should have known the truth. Occurs even in good faith. Listing agents are held to a higher standard than seller's subagents; buyer's agents may be held to higher standard too.
Key Rules
- ✓Guilt attaches if licensee 'should reasonably have known' the truth even in good faith
- ✓Listing agents held to higher standard than seller's subagents
- ✓A selling agent may rely on MLS data unless a reasonably prudent agent should know it is wrong
- ✓Common example: incorrect square footage in MLS
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Willful Omission
disclosures Occurs when a licensee has actual knowledge of a material fact and a duty to disclose, but deliberately fails to disclose. A selling agent (seller's subagent) who learns a buyer will pay more must disclose to the seller; a buyer's agent must not disclose that confidential buyer info to the seller.
Key Rules
- ✓Requires actual knowledge, a duty to disclose, and deliberate failure to disclose
- ✓Duty to disclose depends on agency relationship
- ✓A buyer's agent must disclose to the buyer any info affecting the buyer's decision
- ✓In an in-house dual agency, non-disclosure of a party's personal info may not be a willful omission
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Undisclosed Dual Agency and Conflict of Interest
agency G.S. 93A-6(a)(4) prohibits acting for more than one party without the knowledge of all parties. Rule A.0104 requires express written authority to represent a second party. Self-dealing (secret profits) is prohibited. G.S. 93A-6(a)(6) prohibits representing another broker without the employing broker's consent.
Key Rules
- ✓No acting for more than one party without all parties' knowledge
- ✓Dual agency requires express written authority of each party
- ✓Self-dealing and secret profits are prohibited
- ✓Provisional brokers may never work for more than one company at a time
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Discriminatory Practices
fairhousing Any conduct violating the State Fair Housing Act is improper conduct and a License Law violation. Licensees may not conduct brokerage or promote their status in any manner that discriminates based on race, color, religion, national origin, sex, familial status, or disability.
Key Rules
- ✓Fair Housing Act violations are License Law violations
- ✓No discrimination based on race, color, religion, national origin, sex, familial status, or disability
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Negligent Omission
disclosures Occurs when a licensee does not have actual knowledge but a reasonably prudent licensee should have known of the material fact and fails to disclose it, even in good faith. Creates a 'duty to discover and disclose.' Listing agents held to higher standard; buyer's agents may be too if aware of special buyer needs.
Key Rules
- ✓Creates a duty to discover and disclose material facts
- ✓Guilt attaches when licensee 'should reasonably have known'
- ✓Occurs less often than negligent misrepresentation
- ✓Both listing and selling agents can be guilty for publicized/recorded facts they should have known
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Improper Brokerage Commission
licensing A broker may not pay a commission for acts performed in violation of the License Law and may not pay unlicensed persons for acts requiring a license. Provisional brokers may only accept compensation from their employing broker; brokers must pay other firms' provisional brokers through their employing broker.
Key Rules
- ✓No paying unlicensed persons for acts requiring a license
- ✓No finder/referral/bird-dog fees to unlicensed persons
- ✓Provisional brokers accept compensation only from their employing broker
- ✓Payment for commissions earned while active is permitted even if license later inactive/expired
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Unworthiness, Incompetence, and Improper Dealing
licensing G.S. 93A-6(a)(8) allows discipline for conduct showing unworthiness/incompetence (e.g., failing to properly complete contracts, failing to diligently perform services). G.S. 93A-6(a)(10) prohibits any improper, fraudulent, or dishonest dealing, including breaches of the duty of skill/care/diligence and Fair Housing Act violations. Dual contracting ('contract kiting') is prohibited.
Key Rules
- ✓Failure to exercise skill, care, and diligence violates the License Law
- ✓Dual contracting/contract kiting is improper dealing
- ✓Fair Housing Act violations are considered improper conduct
- ✓Case-by-case determination by the Commission
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Practice of Law Prohibition
contracts Licensees may not perform legal services. They may fill in preprinted contract forms drafted by an attorney but may NEVER complete deeds or deeds of trust. They may not abstract title, render title opinions, or give legal advice. Explaining contract provisions is acceptable and recommended.
Key Rules
- ✓May fill in preprinted forms but never deeds or deeds of trust
- ✓May not draft legal documents, render title opinions, or give legal advice
- ✓Explaining (not advising on legal ramifications of) contract provisions is permitted
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Making False Promises
disclosures Brokers are prohibited from making false promises of a character likely to influence, persuade, or induce. Example: promising to repaint an apartment or steam-clean carpets and then failing to do so after the contract is signed.
Key Rules
- ✓Prohibited under G.S. 93A-6(a)(2)
- ✓Applies to any promise likely to induce action
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Other Prohibited Acts under 93A-6(b)
licensing Grounds for discipline include obtaining a license by fraud, conviction/plea to certain crimes or offenses involving moral turpitude, acts by exempt unlicensed property-management employees that would violate 93A-6(a), and discipline of the licensee's other professional license for fraud/theft/misrepresentation. Licensees may be disciplined for 93A-6(a) violations when dealing in their own property.
Key Rules
- ✓Obtaining a license by fraud is grounds for discipline
- ✓Convictions for crimes involving moral turpitude may result in discipline
- ✓Discipline applies to conduct with one's own property under (b)(3)
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Material Facts Definition
disclosures Whether a fact is material depends on the transaction. The Commission interprets material facts to include facts about the property itself, facts relating directly to the property, facts relating to the principal's ability to complete the transaction, and facts of special importance to a party. Material facts must be disclosed to both principals and third parties.
Key Rules
- ✓Material facts include structural/mechanical defects
- ✓Material facts include pending zoning changes or nearby highway construction
- ✓Material facts include the principal's ability to complete (e.g., pending foreclosure)
- ✓Material facts include facts of special importance to a party
- ✓Material facts must be disclosed to both principal and third parties regardless of who agent represents
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Death, Serious Illness, and Sex Offenders Not Material
disclosures Under G.S. 39-50 and 42-14.2, the fact a property was occupied by someone who died or had a serious illness is NOT a material fact, nor is the fact a registered sex offender occupies or resides near the property. Agents need not volunteer this. An agent may decline to answer or answer truthfully. Fair housing law prohibits answering an inquiry about whether an occupant had AIDS.
Key Rules
- ✓Death or serious illness of a prior occupant is not a material fact
- ✓Registered sex offender occupancy/proximity is not a material fact
- ✓No seller/landlord may knowingly make a false statement about these facts
- ✓An agent may not answer inquiries about AIDS due to fair housing laws
- ✓Buyers may be referred to the statewide sex offender registry
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Willful and Negligent Misrepresentation
disclosures Willful misrepresentation occurs when a licensee with actual knowledge deliberately misinforms a party of a material fact. Negligent misrepresentation occurs when a licensee unintentionally misinforms a party where a reasonably prudent licensee should have known the truth. Listing agents are held to a higher standard than seller's subagents; buyer's agents may be held to higher standards under agency law.
Key Rules
- ✓Willful misrepresentation requires actual knowledge and deliberate misinformation
- ✓Negligent misrepresentation applies even in good faith if agent should reasonably have known
- ✓Listing agents held to higher standard than seller's subagents for property facts
- ✓A selling agent may reasonably rely on MLS data unless discrepancy is obviously large
- ✓Applies regardless of agency status unless noted otherwise
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Willful and Negligent Omission
disclosures Willful omission occurs when a licensee with actual knowledge and a duty to disclose deliberately fails to disclose a material fact. Negligent omission occurs when a licensee lacks actual knowledge but a reasonably prudent licensee should have known, creating a 'duty to discover and disclose.' Agency status affects duties — e.g., a buyer's agent must not disclose confidential buyer information to the seller.
Key Rules
- ✓Willful omission requires actual knowledge, duty to disclose, and deliberate failure
- ✓Negligent omission creates a duty to discover and disclose material facts
- ✓An agent must disclose to the principal any info affecting the principal's decision
- ✓A buyer's agent must not disclose confidential buyer info harmful to the buyer
- ✓Listing agents held to higher standard than seller's subagents
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Conflict of Interest and Self-Dealing
agency An agent may not act for more than one party without the knowledge of all parties (undisclosed dual agency prohibited). Self-dealing — such as making a secret profit while representing a principal — is prohibited. An agent must disclose relationships to buyers who are relatives/friends. Representing another broker without the engaging broker's consent is prohibited.
Key Rules
- ✓An agent may not act for more than one party without all parties' knowledge [93A-6(a)(4)]
- ✓Self-dealing/secret profit while representing a principal is prohibited
- ✓Written authority required to undertake dual agency [Rule A.0104(d)]
- ✓May not represent another broker without express consent [93A-6(a)(6)]
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Improper Brokerage Commission
licensing A broker may not pay compensation for acts requiring a license to an unlicensed person. Finder's fees, referral fees, and bird dog fees to unlicensed persons are prohibited, including owner-referral and tenant-referral programs. A provisional broker may only accept compensation from their employing broker/firm.
Key Rules
- ✓May not pay unlicensed persons for acts requiring a license [93A-6(a)(9)]
- ✓Prohibited to pay finder's/referral/bird dog fees to unlicensed persons
- ✓Payment may be made for commissions earned while license was active even if later inactive
- ✓A provisional broker may only be compensated by their employing broker/firm [93A-6(a)(5)]
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Discriminatory Practices
fairhousing Any violation of the State Fair Housing Act constitutes improper conduct and a License Law violation. A licensee shall not conduct brokerage or promote their status in a manner that discriminates based on race, color, religion, national origin, sex, familial status, or disability.
Key Rules
- ✓Fair Housing Act violations constitute improper conduct and License Law violations
- ✓Prohibited protected classes: race, color, religion, national origin, sex, familial status, disability
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Practice of Law Prohibited
contracts Licensees may not perform legal services. They may fill in preprinted attorney-drafted contract forms but may NOT draft legal documents, complete deed/deed of trust forms, abstract or render title opinions, or provide legal advice. Explaining contract provisions is acceptable and recommended.
Key Rules
- ✓May fill in preprinted attorney-drafted forms but not draft legal documents
- ✓May NOT complete or fill in deed or deed of trust forms under any circumstances
- ✓May NOT abstract or render opinions on title
- ✓May NOT provide legal advice; may explain contract provisions
- ✓Violating any Commission rule is a basis for discipline [93A-6(a)(15)]
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False Promises and Other Misrepresentations
disclosures Making false promises likely to influence, persuade, or induce is prohibited (e.g., promising repairs or cleaning that are never done). Pursuing a course of misrepresentation through other agents or advertising is also prohibited.
Key Rules
- ✓Making false promises of a character likely to influence is prohibited [93A-6(a)(2)]
- ✓Pursuing misrepresentation through other agents/advertising is prohibited [93A-6(a)(3)]
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Unworthiness, Incompetence, and Improper Dealing
licensing The Commission may discipline any licensee found unworthy or incompetent, including failing to properly complete contracts, failing to diligently perform services, or providing inaccurate income/expense reports. Improper dealing prohibits any conduct constituting improper, fraudulent, or dishonest dealing, including breaches of agency duties and fair housing violations.
Key Rules
- ✓Unworthiness or incompetence is a basis for discipline [93A-6(a)(8)]
- ✓Failure to complete contracts properly or diligently perform services may show incompetence
- ✓Improper, fraudulent, or dishonest dealing is prohibited [93A-6(a)(10)]
- ✓Dual contracting/contract kiting is improper dealing
- ✓Fair housing violations are improper conduct
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Other Prohibited Acts [G.S. 93A-6(b)]
licensing Grounds for discipline include obtaining a license by false/fraudulent representation, conviction of listed misdemeanors/felonies or offenses involving moral turpitude, acts by exempt property-management employees that would violate 93A-6(a), and discipline of a licensee in another licensed profession for fraud-related offenses.
Key Rules
- ✓Obtaining a license by fraud is grounds for discipline
- ✓Conviction of certain offenses involving moral turpitude is grounds for discipline
- ✓Must report as required; licensees disciplined in other professions for fraud may be disciplined
- ✓Licensees may be disciplined for (a) violations on their own property under (b)(3)