51 topics · Updated 2026-09-17
Identifying the roles that interprofessional team members have in the provision of optimal support and care.
Developing and maintaining respectful working relationships with other interprofessional team members.
Communicating relevant client information to interprofessional team members in an ongoing and timely manner.
Working and learning as a participating member of the interprofessional team.
Accepting and acting upon constructive feedback from clients, families, supervisors and team members.
Assisting in promoting the quality, effectiveness and efficiency of care delivered by the interprofessional team.
Covers identifying the roles that interprofessional team members have in providing optimal support and care.
Covers developing and maintaining respectful work relationships with other interprofessional team members.
Covers communicating relevant client information to interprofessional team members in an ongoing and timely manner.
Covers working and learning as a participating member of the interprofessional team.
Covers accepting and acting upon constructive feedback from clients, families, supervisors and team members.
Covers assisting in promoting the quality, effectiveness and efficiency of care delivered by the team.
Respecting the person's right to autonomy, dignity, privacy, preferences, safety, independence and confidentiality at all times.
Promoting the person's independence in a variety of care settings.
Treating each client as an individual with a unique personality and physical, emotional, mental, spiritual, social, sexual and cultural needs.
Providing care that respects the person's right to make choices, decisions and direct supportive care according to their abilities.
Providing supportive care that respects unique characteristics including race, ethnicity, culture, religion, gender, sexual orientation and social class.
Identifying and respecting clients' definitions of family structure and the roles and responsibilities of clients, families and significant others.
The topic covers identifying signs of change in clients' perception, memory, judgement, organization, language and motor skills associated with mental health challenges and illnesses and how effects vary with severity.
The topic covers identifying signs of change in clients' perception, memory, judgement, organization, language and motor skills associated with cognitive and intellectual impairments, delirium and/or dementia.
The topic addresses using basic behavioural strategies to mitigate or de-escalate clients' responsive behaviours as directed by the plan of care and applicable legislation.
The topic covers identifying changes in clients' behaviour and functioning associated with addictions to substances, gambling or other behaviours.
The topic addresses identifying the personal support worker's role in providing client-centred care for individuals exhibiting suicidal ideation and behaviour.
Covers identifying signs of change in clients' perception, memory, judgement, organization, language and motor skills associated with mental health illnesses and how effects vary with severity.
Covers identifying signs of change associated with cognitive and intellectual impairments, delirium and/or dementia and how effects vary with severity.
Covers identifying signs of change associated with acquired brain injuries including strokes and how effects vary with severity.
Covers using basic behavioural strategies to mitigate or de-escalate clients' responsive behaviours as directed by the plan of care and applicable legislation.
Covers identifying changes in behaviour, perception, memory, judgement, organization, language and motor skills associated with addictions to substances, gambling or other behaviours.
Covers identifying the PSW role in the provision of client-centred care for an individual exhibiting suicidal ideation and behaviour.
The topic addresses identifying signs of change associated with acquired brain injuries including strokes and how effects vary with severity.
The topic covers using encouragement and stimulation techniques and providing clients opportunity to participate in activities per the plan of care.
The topic addresses observing and reporting responses to prescribed approaches and noting changes in clients' behaviour.
The topic covers providing consistency in approach to caregiving tasks for clients experiencing cognitive impairments, mental health illnesses and/or responsive behaviours.
The topic covers identifying when unexpected client behaviour such as suicidal ideation requires immediate response and a report to supervisor.
Covers using encouragement and stimulation techniques and providing clients opportunities to participate in activities per the plan of care.
Covers providing consistency in approach to caregiving tasks for clients experiencing cognitive impairments, mental health illnesses and/or responsive behaviours.
Covers identifying when unexpected client behaviour, such as suicidal ideation, requires immediate response and a report to the supervisor.
Covers respecting the person's right to autonomy, dignity, privacy, preferences, safety, independence and confidentiality at all times.
Covers promoting the person's independence in a variety of care settings.
Covers treating each client as an individual with unique personality, interests, abilities and diverse needs.
Covers providing care that respects the person's right to make choices, decisions and direct supportive care while maintaining independence.
Covers providing supportive care that respects unique characteristics including race, ethnicity, culture, religion, age, ability, gender, sexual orientation and family structure.
Covers identifying and respecting clients' definitions of family structure and the roles of clients, families and significant others.
Using basic principles of therapeutic relationships when providing care.
Establishing and maintaining professional boundaries within therapeutic relationships.
Maintaining confidentiality and privacy of clients' personal information in accordance with legislation and employer policies.
Providing culturally sensitive care when interacting with clients and their families.
Identifying and adapting communication skills to meet a range of unique needs for clients, families and support systems.
Supporting clients' verbal and nonverbal communication using assistive devices according to the plan of care.
Using clear professional vocabulary while communicating with clients and members of the interprofessional team.
Using interpersonal communication and conflict management skills to prevent and resolve conflicts in caregiving situations.
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